V-Support for Support Center Plus


Support made Easier

V-Support is a powerful Outlook add-in for Support Center Plus. The add-in is designed to simplify the process of creating requests directly from an employee's Outlook inbox and straight into Support Center Plus. Once an employee has created the request, he can manage, update and close it – directly from Outlook.
Support Rep. can activate the product on multiple devices such as workstation, laptop and tablet.

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V-Support Success
Statistics from organizations using V-Support show increase in logging and increased for support services
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V-Support Release notes

Here you can view all the latest releases of V-Support.

RELEASE NOTES - VERSION 2.2.2

A new build has been released 22.08.2015 containing fixes,improvements and new features for V-Support for Support Center Plus. New feature to un-assign for example support rep. and groups has been implemented for Support Center 8000 a later
  • Bug
    • [OAFSCP-207] - After Product update Request View load twice the first time
    • [OAFSCP-209] - If Status change to nothing an object reference exception thrown 
  • Improvement
    • [OAFSCP-131] - Settings change notify Request View
    • [OAFSCP-204] - Get Support Center Version Number
    • [OAFSCP-205] - Display Support Center Version under Settings
    • [OAFSCP-210] - Display offline in request view nd remove list.
    • [OAFSCP-211] - Memory optimization
    • [OAFSCP-212] - dkERP automatic Project selection from TimeEntry
    • [OAFSCP-215] - PreProcess request do be deleted and support from Trash
  • New Feature
    • [OAFSCP-208] - Ability to Unassign in SCP version 8000+
    • [OAFSCP-213] - Trash Requests instead of Delete SCP:8000+


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