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V-Link News

Access all the latest and greats new from the V-Link team.

Infrastructure Enhancement

Infrastructure Enhancement

For the last couple of months we at V-Link have been working hard replacing source systems and issue tracking software
in the process we decided our first sprint should be enhancements with security as a guideline !

For example we have changed the following to use only secure communication TLS/SSL

  • Our Website 
    • https://www.vlink.is
  • Our V-Files
    • https://files.vlink.is
  • Our Remote Support Software
    • https://session.vlink.is

Our  license services
https://licences.vlink.is

and also all internal system have been forced to allow only secure communication!
For better support and builds we implemented new source control system and issue tracking that will allow us to create patches for the current version that is has an issue,
this allows us to keep versions more stable and betas will not be distributed as frequently
 

New product in development

New product in development

V-Cloud is in full development and is planned to be released in august.
This product/service is intended to extend the functionality of our existing products and minimize the the total request size in Service Desk and Support Center by taking pictures/images that are embedded in an email and send it to the V-Cloud that will return a unique URL to the image to be integrated to the request thus the image will no longer contain the image data directly in it self.
New website for V-Link

New website for V-Link

As maybe some of you have noticed we have launched a new website that will have more content suited to your needs even though most of our projects
never get a place on it because it is tailor made for some of our customers.
But even if that is the case we have our two flag ships V-Support and V-Technician that currently need more info accessible on the web.
We will be more aggressive bringing you the latest new regarding our products and new about ME releases.

If you click on products you will open up a list of our current products and can click on any of them to access the home page and information.

Browse News

Featured

  • New product in development Articled 11 months ago
    V-Cloud is in full development and is planned to be released in august.This product/service is intended to extend the functionality of our existing products and minimize the the total request size in Service Desk and Support Center by taking pictures/images that are embedded in an email and send it ...
  • New website for V-Link Articled 12 months ago
    As maybe some of you have noticed we have launched a new website that will have more content suited to your needs even though most of our projectsnever get a place on it because it is tailor made for some of our customers.But even if that is the case ...

Highest Rated

  • Service Desk Plus Release 9212 Articled 12 months ago

    On the 25.requests from some of our customers who updated to this version of Service Desk started to arrive.After diagnosing the issue the problem was clear that changes had been made with information revived from the API´s and work begun to implement the changes needed !on the 26. ManageEngine ...
  • New website for V-Link Articled 12 months ago

    As maybe some of you have noticed we have launched a new website that will have more content suited to your needs even though most of our projectsnever get a place on it because it is tailor made for some of our customers.But even if that is the case ...
  • New product in development Articled 11 months ago

    V-Cloud is in full development and is planned to be released in august.This product/service is intended to extend the functionality of our existing products and minimize the the total request size in Service Desk and Support Center by taking pictures/images that are embedded in an email and send it ...
Read More »

Most Popular

  • New product in development Articled 11 months ago
    V-Cloud is in full development and is planned to be released in august.This product/service is intended to extend the functionality of our existing products and minimize the the total request size in Service Desk and Support Center by taking pictures/images that are embedded in an email and send it ...
  • New website for V-Link Articled 12 months ago
    As maybe some of you have noticed we have launched a new website that will have more content suited to your needs even though most of our projectsnever get a place on it because it is tailor made for some of our customers.But even if that is the case ...
  • Service Desk Plus Release 9212 Articled 12 months ago
    On the 25.requests from some of our customers who updated to this version of Service Desk started to arrive.After diagnosing the issue the problem was clear that changes had been made with information revived from the API´s and work begun to implement the changes needed !on the 26. ManageEngine ...
Read More »

Most Recent

  • SMS functionallity Articled 10 months ago
    We have just started with the SMS functionality and you will be reviving more this year !With the fantastic Plivo integration you have now the ability to communicate with the request VIA SMS that gives a more personalized experience and can also same time reaching the requester.There is also ...
  • V-Support Success Articled 11 months ago
    We reached out to three customers using V-Support for the last three years and asked them to supply us with with information regarding how V-Support had helped with their supporting customers and how that reflected in the company. The result was very pleasant and showed the following Increase in request ...
  • Infrastructure Enhancement Articled 11 months ago
    For the last couple of months we at V-Link have been working hard replacing source systems and issue tracking softwarein the process we decided our first sprint should be enhancements with security as a guideline ! For example we have changed the following to use only secure communication TLS/SSL ...
Read More »

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